Cleo AI FTC Refunds: $15.8 Million Going to Customers — No Claim Needed!
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Did you use Cleo AI to get a cash advance? You could have an FTC refund coming your way!
The Federal Trade Commission is distributing more than $15.8 million in refunds to eligible Cleo AI customers following a $17 million settlement. The best part? There’s no claim form to fill out! The FTC is identifying eligible customers and contacting them directly.
Why Is Cleo AI Sending Refunds?
The FTC alleged that Cleo AI misled customers about how much money they could borrow and how quickly they would receive their cash advances.
According to the FTC, some customers paid additional fees for instant or same-day advances but didn’t receive their money as quickly as promised. The agency also alleged that Cleo made it difficult for customers to cancel subscriptions.
Who Qualifies for a Cleo AI Refund?
If you paid Cleo AI for an eligible instant cash advance, you may qualify for a refund.
You do NOT need to submit a claim or provide proof. The FTC is using its records to determine who qualifies and will contact eligible customers directly.
How Much Will You Get?
Cleo AI agreed to a $17 million settlement, with more than $15.8 million being distributed to eligible customers.
Individual refund amounts will vary depending on eligibility and the refund program’s calculations.
When Will Cleo AI Refunds Arrive?
- October 8–26, 2026: Email notifications are being sent to eligible customers.
- October 27, 2026: PayPal refund payments are scheduled to begin.
- Within 30 days: Recipients must accept their PayPal payments before they expire.
Watch your inbox for an email from no-reply@consumersentinel.gov. Be sure to check your spam folder, too!
How to Get Your Cleo AI FTC Refund
There’s nothing you need to apply for. If you’re eligible, the FTC will contact you with information about your refund.
Important: The FTC will never ask you to pay a fee or provide payment information to receive a refund. Be cautious of anyone claiming they can speed up your payment for a fee.
You can read the official refund announcement and payment details directly on the FTC website.
